Privacy Policy – Quick Taxi Amsterdam

Last updated: September 2026

Quick Taxi Amsterdam (“Quick Taxi Amsterdam”, “we”, “us” or “our”) respects the privacy of its customers, passengers and website visitors. We process personal data carefully and in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR/AVG) and other applicable Dutch privacy laws.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, how long we retain it and what rights you have regarding your personal data.

Article 1 – Data Controller

The controller responsible for the processing of personal data is:

Quick Taxi Amsterdam
Weesperstraat 107
1018 VN Amsterdam
The Netherlands

Chamber of Commerce (KvK): 95693653
Email: info@quicktaxiamsterdam.nl
Telephone: +31 6 1300 6464
Website: quicktaxiamsterdam.nl

If you have any questions about this Privacy Policy or the processing of your personal data, you can contact us using the details above.

Article 2 – Personal Data We May Collect

Depending on how you interact with us and which services you use, we may process the following categories of personal data:

2.1 Booking and customer information

When you make a reservation, we may collect:

  •  first and last name;
  • telephone number;
  • email address;
  • pick-up address;
  • destination;
  • date and time of the journey;
  • number of passengers;
  • luggage information;
  • flight or train details;
  • child-seat or other special requirements;
  • information necessary to perform the requested transportation service.

2.2 Payment and invoicing information

Where applicable, we may process information relating to payments and invoices, such as:

  • – payment status;
  • invoice details;
  • billing address;
  • transaction reference;
  • information required for accounting and financial administration.

Payment card details may be processed directly by the relevant payment service provider where applicable. We do not retain complete payment card details unless this is specifically necessary and legally permitted.

2.3 Communications

If you contact us by telephone, email, WhatsApp or another communication channel, we may process information contained in your communication, including your contact details and the contents of your request.

2.4 Website and technical information

When you visit our website, certain technical information may be automatically collected, depending on the website configuration and cookies or similar technologies in use.

This may include:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • pages visited;
  • date and time of your visit;
  • referring website;
  • technical information concerning website usage.

Not all of these data are necessarily collected in every visit. The information collected depends on the technical services and cookies used on the website.

Article 3 – Purposes of Processing

We process personal data for the following purposes:

1. To receive, manage and confirm bookings.
2. To provide taxi transportation and related services.
3. To contact customers regarding their reservation or journey.
4. To coordinate airport, train station and other scheduled pick-ups.
5. To monitor flights where this is necessary for an airport transfer and where the relevant flight information has been provided.
6. To process payments and manage invoices.
7. To provide customer service and respond to enquiries.
8. To handle complaints and claims.
9. To maintain our business administration and accounting records.
10. To comply with legal and regulatory obligations.
11. To protect the security of our website, vehicles, systems and services.
12. To improve our website, services and customer experience.
13. Where legally permitted and, where required, with your consent, to send marketing communications or use non-essential tracking technologies.

We will not use personal data for purposes that are incompatible with the purposes for which it was originally collected unless permitted or required by law.

Article 4 – Legal Bases for Processing

Depending on the circumstances, we process personal data on one or more of the following legal bases under the GDPR/AVG:

4.1 Performance of a contract

We process information that is necessary to accept, manage and perform a booking and provide the requested transportation service.

4.2 Legal obligation

We may process personal data where this is necessary to comply with legal obligations, including tax, accounting and other regulatory requirements.

4.3 Legitimate interests

Where permitted by law, we may process personal data when this is necessary for our legitimate business interests, such as administration, fraud prevention, security, handling disputes and improving our services, provided that these interests do not override your privacy rights.

4.4 Consent

Where consent is legally required, we will ask for your consent before processing the relevant personal data. This may include certain marketing activities or non-essential cookies and tracking technologies.

You may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before consent was withdrawn.

Article 5 – Sharing Personal Data with Third Parties

We may share personal data with third parties where this is necessary for providing our services, fulfilling legal obligations or operating our business.

Depending on the circumstances, these third parties may include:

  • payment service providers;
  • booking or reservation system providers;
  • website and hosting providers;
  • IT and software service providers;
  • accounting and administration providers;
  • communication service providers;
  • professional transportation partners or subcontractors;
  • service providers assisting with airport or travel-related services;
  • government authorities or other organisations where required by law.

We only provide third parties with the information reasonably necessary for the relevant purpose.

Where a third party processes personal data on our behalf, we take appropriate measures to ensure that the processing is carried out in accordance with applicable data protection requirements.

We do not sell personal data to third parties.

Article 6 – International Data Transfers

Some service providers we use may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we will take appropriate measures to ensure that the transfer is carried out in accordance with applicable GDPR/AVG requirements. Depending on the circumstances, this may include an adequacy decision, Standard Contractual Clauses or another legally recognised transfer mechanism.

Article 7 – Retention of Personal Data

We do not retain personal data for longer than is reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

The retention period may depend on the type of information and the purpose for which it is processed.

For example:

  • booking information may be retained for administration and service-related purposes;
  • financial and invoicing information may be retained for the period required under applicable tax and accounting legislation;
  • correspondence may be retained for as long as reasonably necessary to handle the relevant enquiry, complaint or dispute;
  • technical and cookie information may be retained according to the applicable cookie or analytics settings.

After the applicable retention period has expired, personal data will be deleted or anonymised where reasonably possible.

Article 8 – Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may be used for purposes such as:

  • ensuring that the website functions correctly;
  • remembering preferences;
  • maintaining website security;
  • understanding how visitors use the website;
  • measuring website performance;
  • marketing or advertising, where applicable and where legally permitted.
8.1 Necessary Cookies

Some cookies may be necessary for the operation, security and basic functionality of the website.

8.2 Analytical Cookies

Where applicable, we may use analytical tools to understand website usage and improve the website.

Depending on the type of analytics technology used and its configuration, consent may be required.

8.3 Marketing and Tracking Cookies

Where marketing or tracking cookies are used, these will only be placed where legally required after obtaining the appropriate consent.

You can manage your cookie preferences through the cookie settings provided on the website, where available.

You may also manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

Article 9 – WhatsApp and Other Communication Services

If you choose to contact Quick Taxi Amsterdam through WhatsApp or another third-party communication service, your communication may also be processed by the relevant service provider.

The processing of information by such third-party services is subject to their own privacy policies and terms.

We recommend that you avoid sending unnecessary sensitive or confidential information through messaging services.

Article 10 – Data Security

Quick Taxi Amsterdam takes reasonable technical and organisational measures to protect personal data against:

  • unauthorised access;
  • loss;
  • misuse;
  • unauthorised disclosure;
  • alteration;
  • destruction.

Access to personal data is limited to persons and service providers who reasonably need access for the relevant business purpose.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Article 11 – Your Privacy Rights

Subject to applicable legal conditions and limitations, you have the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete personal data;
  • request deletion of personal data where legally applicable;
  • request restriction of processing in certain circumstances;
  • object to certain processing activities, including processing based on legitimate interests;
  • receive certain personal data in a structured, commonly used and machine-readable format where the right to data portability applies;
  • withdraw consent where processing is based on consent.

If you wish to exercise any of these rights, please contact us using:

Email: info@quicktaxiamsterdam.nl

We may need to verify your identity before processing a request in order to protect your personal data.

We will respond to your request within the period required by applicable law.

Article 12 – Complaints

If you have a question or complaint regarding the way we process your personal data, we encourage you to contact us first so that we can attempt to resolve the matter.

You may also have the right to lodge a complaint with the Dutch Data Protection Authority:

Autoriteit Persoonsgegevens
The Netherlands

Further information about submitting a privacy complaint can be found on the website of the Autoriteit Persoonsgegevens.

Article 13 – Children

Our services are primarily intended for customers making transportation bookings. We do not knowingly collect personal data from children for purposes unrelated to providing our services.

Where information concerning a child is required to provide transportation, such information may be processed where necessary for the booking and transportation service.

Article 14 – Automated Decision-Making and Profiling

Quick Taxi Amsterdam does not use personal data to make decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects on individuals.

If this changes in the future, we will update this Privacy Policy and provide the information required by applicable law.

Article 15 – Links to Third-Party Websites

Our website may contain links to third-party websites or services.

Quick Taxi Amsterdam is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

Article 16 – Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example when our services, website, technology or legal requirements change.

The most recent version will be published on our website with the applicable “Last updated” date.

Where required by law, we will provide additional notice of significant changes.

Article 17 – Contact

If you have questions about this Privacy Policy or how we process personal data, please contact us:

Quick Taxi Amsterdam
Weesperstraat 107
1018 VN Amsterdam
The Netherlands

Chamber of Commerce (KvK): 95693653
Email: info@quicktaxiamsterdam.nl
Telephone: +31 6 1300 6464
Website: quicktaxiamsterdam.nl

Last updated: September 2026